Department: Communications Center
Schedule: Part Time
Shift: Varied Shifts
Responsible for receiving incoming radio calls from EMS personnel, communicating receiving location within HVMC or BRMC. Responsible for triaging local EMS traffic to appropriate ER area. Operates radio base equipment, transmitting, receiving routine, emergency messages. Dispatches correct ground or air transportation to referral hospital/scene as requested depending on specific WHS facility requirements. Communicates availability of Air Transportation. Monitors ER Tracking Board with constant focus on bed availability and any "s" in effect. Monitors radio for current community events (i.e., MVA’s, shootings) and shares information with appropriate personnel, including Trauma team, Security. Maintains written logs, files and computer information in prescribed manner. Performs clerical functions as assigned. Maintains constant communication with Administrative Supervisor, Transfer Coordinator. Updates Trauma Team, ED, Unit of ETA and condition of referral/scene patient. Arranges transport to other facilities when HVMC or BRMC is unable to accommodate the patient referral.
High school diploma required. Must possess Tennessee or Virginia EMT license or NREMT Certification if at a facility monitoring and following flight services. Two years of experience in EMS or hospital setting preferred. Computer Aided Dispatch (CAD), radio and telephone operation preferred. Excellent communication and critical thinking skills. Must be able to multi task.
High school diploma required. Must possess Tennessee or Virginia EMT license or NREMT Certification if assigned to a facility with flight responsibility. BLS required.
Location/Region: Kingsport, TN (US)